While the process-based approach allows more flexibility, it is also more error-prone and time-consuming in operation, and requires ongoing communication, collaboration, and improvement work from stakeholders to ensure processes continue to meet their needs over tim

The platform should pipe all standard output from applications running on it to a central store (using the ELK stack or NewRelic, for example) with a multi-tenant front-end that lets application owners view or search logs created by their application

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